We all use technology differently, for different purposes and in different ways. If you are in your twenties you most likely had to teach your parents how to use a smartphone, by now they are probably obsessed with it and sending you tons of emojis on a daily basis!
The point here is that technology has been evolving faster than we have and even though we see signs of new technology adoptions increasing, it is and will remain a challenge (it will be our turn soon).
The workplace is where this divide is the most evident, even more so in tech companies. Between 2008 and 2015, 226 complaints of “age discrimination” from “older” employees were filed in Silicon Valley, this number is higher than racial bias and gender bias.
Interestingly enough, these same companies are spending efforts producing training material for the older cohort as they realise they are potential consumers with an often-higher disposable income. New technologies could also be extremely beneficial for the old age: imagine a smart home that would enable your grandparents to retain their independence and avoid the old folks home, or a simple tracking device that would help you track whether the oven is mistakenly still on.
Society understands more than ever that this digital divide needs to be fixed, more and more community centers and associations offer courses for adults that are not comfortable with technology. So, next time your parents and/or grandparents ask you for help just google “Digital Literacy Training” and sign them up!